常见问题

It is very difficult to answer specific questions about pest behavior.  Animals and insects are living things and their behaviors are very complex and dependent on several variables.  If you click on the informational tabs for each pest you can get a base overview of the major pests and how we remove or deter them.  For more specifics you can send an email or call to talk to a certified company representative.

Following are a few of the most common operational and general service questions received by the Pest Control Authority (PCA):

What services do you offer and in what areas?
网赌最好最大平台提供一般害虫, termite and wildlife control and repair/exclusion services to all sectors of the economy.  Our main service areas are in Charlotte, 路易斯, 马修斯, Huntersville, 科尼利厄斯, Mooresville, 诺曼湖, 梦露, 康科德, 威利湖, Rock Hill and surrounding areas in North and 南卡罗来纳.  We also perform special projects (on a case by case basis) in all of North Carolina, 南卡罗来纳, 弗吉尼亚和田纳西东部.  We have completed large projects in the past in almost every state east of the Mississippi River.

你们的工作时间是几点??
PCA’s regular daytime hours are from 7am – 5pm Monday – Friday.  We have a full time night crew for commercial pest control that works from 4pm – 4am Sunday –Thursday.

你周末上班吗?? 假期? 晚上?
PCA has an on call emergency service for weekends, nights and holidays.  This service is mainly for wildlife emergencies where animals have entered a living/work space and present a health hazard to people.  周末, minor holiday or early/late appointments, if necessary can be arranged on a case by case basis.  The main holidays we observe are Christmas, 新年, 复活节, 感恩节, 独立日, 劳动节和阵亡将士纪念日.

你多快能来?
PCA provides services to the medical, governmental, commercial and private sector.  We are structured so that we can respond quickly and efficiently.  Emergency services for situations where a pest presents an immediate health hazard are responded to within two hours.  Other service calls are scheduled at our client’s convenience usually within twenty-four hours.  Live office personnel are always available on the 电话 during the day.  At all other times, on call personnel can be reached by tele电话.

你是大连锁店的一员吗?
No, we are a locally owned and operated company in Charlotte since 1980.

化学物质/农药安全吗?
Yes, PCA only utilizes pesticides as part of an Integrated Pest Management Program.  Integrated pest management combines exclusion to harborage areas, 消除食物和/或水, mechanical removal and then insecticides in the forms of baits, 粉尘, 液体, 泡沫, growth regulators and aerosols/fogs.  We utilize the safest, greenest materials available to achieve the desired results.  By requiring all of our technicians to become state certified and to receive ongoing training, proper application and safety are continually stressed and utilized.

Will we need to leave the area when you treat?
有时这可能是必要的, 尤其是暂时的, 杀虫喷雾(用于臭虫, 跳蚤, 蚊子)成为必要.  Each treatment is customized for your unique situation.  Preparation and communication are all organized before any service is performed.  Safety protocol and post application follow-up are a standard part of any treatment. If you are not present we will leave notice and also communicate directly with you via 电话 or email if necessary

Can you give me a price over the 电话?
可以,但是网赌最好最大平台不愿意这样做.  Our goal is 100% customer satisfaction. Arbitrary pricing is not a good start to that end.  There are so many variables a few of which are: type of pest, 害虫的位置, 程度的侵扰, 类型的建筑, 可用的避难所, 食物, 水, 当地环境, 季节性的天气变化, 价格考虑, 等.. A price quote given over the 电话 would only be a guess.  If we perform an on-site detailed analysis and have an intelligent exchange with you we can customize a plan to meet your expectations and budget concerns.  当然, if we have a current working relationship and knowledge of your property, 电话 pricing would be a much more likely option.

Do you have any warranties or guarantees?
Yes, we provide all types of services from one time solutions to ongoing periodical preventive
/纠正程序.  We stand behind all our work and offer several different types of warranties depending on your needs, 预算和偏好

What method of payment do you accept?

PCA accepts cash, check, debit cards and credit cards. We can mail or email invoices and receipts. You can set-up automatic bill paying. Contact us if you would like to discuss your payment options.